On The Job
Attendance and Punctuality
Our business hours are 9:00 a.m. to 6:00 p.m., Monday through Thursday, with a 5 pm close on Fridays. Summer Fridays are effective Memorial Day - Labor Day with a 3 pm office close. It is important you are at your desk and ready to begin the work day by 9:30 am.
If you are going to be late or absent from work, notify your supervisor and the Operations Manager before the start of your work day. If you will be working from home, make sure you’re aligned with your team and your schedule is in the Master Calendar.
Personal issues requiring time away from your work, such as doctor’s appointments or other matters, should be scheduled during your non-working hours, if possible.
If you are absent for three days without notifying the company, it is assumed you have voluntarily abandoned your position with the company, and you will be removed from the payroll.
Severe weather is to be expected during certain months of the year. Although driving may at times be difficult, when caution is exercised, the roads are normally passable. Except in cases of severe storms, we are all expected to work our regular hours. Time taken off due to poor weather conditions while the business remains open is to be used as a PTO day, or is unpaid.
It is up to your discretion whether it is safe for you to come into the office. If extreme weather conditions require closing of the office, you will be notified as soon as the decision is made.
You will be paid biweekly on Friday. If a payday falls on a nonworking day, employees will be paid the preceding workday. Please review your paycheck for errors. If you find a mistake, report it immediately. You have the option of receiving your pay in a payroll check or having your pay deposited into your bank account through our direct deposit program.
The company is required by law to make certain deductions from your pay- check each pay period. Such deductions typically include federal and state taxes and Social Security (FICA) taxes. Depending on the state in which you are employed and the benefits you choose, there may be additional deductions. All deductions and the amount of the deductions are listed on your pay stub. These deductions are totaled each year for you on your Form W-2, Wage and Tax Statement.
You will be reimbursed for reasonable expenses incurred as a result of business-related activities on behalf of The Syndicate. These expenses can include, but not be limited to travel, meals, client meetings and office supplies. Mileage is reimbursed at the federal rate of $0.50/mile and your cell phone usage is reimbursed at $25/month. Large expenses should be approved by your supervisor before they are incurred. All expenses must be submitted within 90 days of the transaction. Receipts must be submitted via the Expensify app before the 15th of every month, which is available for download in the App Store on both Apple and Android phones.
We consider our entire staff our sales team. Despite titles, every employee is in a position to educate potential clients about our company’s services. We offer a competitive commission rate of 5% of gross on closed and paid sales. If a sale is shared by more than one person, the 5% is broken up accordingly based on work distribution. Fulfillment services (printing, shipping, etc.) are not eligible for commission.
Commission reports are delivered after the close of each financial quarter (3/30, 6/30, 9/30 and 12/31), and commission payments are processed 30 days after the quarter closes. Upon termination, employees are eligible to receive commission on sales which have been paid up to 60 days after departure
Your performance is important to our company. Two times per year your job progress will be reviewed to help you to set new job performance plans. Our performance review program provides the basis for better under- standing between you and your supervisors with respect to your job performance, potential and development within the company. You are encouraged to approach management at any time during the year to discuss specifics about your performance which may arise.
Changes In Personal Data
To aid you and/or your family in matters of personal emergency, we need to maintain up-to-date information.
Changes in name, address, telephone number, marital status, number of dependents or changes in next of kin and/or beneficiaries should be given to the Operations Manager promptly.
Client And Public Relations
Our company’s reputation is built on excellent service and quality work. To maintain this reputation requires the active participation of every employee. Each employee must be sensitive to the importance of providing courteous treatment in all working relationships.
Employees of the company shall conduct their personal affairs in such a fashion which their duties and responsibilities to the company are not jeopardized and/ or legal questions do not arise with respect to their association or work with the company.
Employees must never use their positions with the company, or any of its clients, for private gain, to advance personal interests or to obtain favors or bene- fits for themselves, members of their families or any other individuals, corporations or business entities.
Protecting our company’s information is the responsibility of every employee, and we all share a common interest in making sure it is not improperly or accidentally disclosed. Do not discuss the company’s confidential business with anyone who does not work for us.
Full-time salaried employees summoned for jury duty are paid their normal rate of pay up to one week. Thereafter, full-time employees summoned for jury duty are granted an unpaid leave in order to serve. All other employees summoned are granted an unpaid leave in order to serve. Make arrangements with your supervisor as soon as you receive your summons. We expect you to return to your job if you are excused from jury duty during your regular working hours.
Employees who are required to fulfill military obligations in any branch of the Armed Forces of the United States or in state military service will be given the necessary time off and reinstated in accordance with federal and state law. The time off will be unpaid, except where state law dictates otherwise.
Accrued vacation may be used for this leave if the employee chooses. Military orders should be presented to a partner and arrangements for leave made as early as possible before a departure. Employees are required to give advance notice of their service obligations to the company unless military necessity makes this impossible. You must notify a partner of your intent to return to employment based on requirements of the law. Your benefits may continue to accrue during the period of leave in accordance with state and federal law. Additional information regarding military leaves may be obtained from a partner.
Full-time employees are eligible immediately upon hire for three paid days for the death of an immediate family member and one paid day for a non-immediate family member. Requests for bereavement leave should be made with your supervisor as soon as possible.
The Syndicate will offer 8 weeks of paid parental leave for those employees who have been with the Company three years or longer. Employees who have been with the Company 1-3 years will receive half pay for 8 weeks of leave. Employees who have been with The Syndicate for less than one year will receive no parental pay and leave may comply with the NJ State Disability terms for parental pay.
Pregnant employees may continue to work until they are certified as unable to work by their physician. At which point, pregnant employees are entitled to receive benefits according to the information above. When the employee returns to work, he/she is entitled to return to the same or equivalent job with no loss of service or other rights or privileges. Should the employee not return to work when released by her physician, she will be considered to have voluntarily terminated her employment with The Syndicate.
Short-Term & Long-Term Disability Insurance
If you have become disabled due to injury or illness that is not job related, the Division of Temporary Disability Insurance of the State of New Jersey administers programs that may be able to assist you.
For further information on NJ State Disability options and qualification guide- lines please use the following link:
When you are able to return to work, we ask that you give us at least one week’s advanced notice. Your continued absence from work beyond your disability, as determined by your physician, will be deemed a voluntary termination of your employment.
If you are disabled due to injury or illness that is job related, contact the Division of Workers’ Compensation.
During your employment, you and the company both contribute funds to the federal government to support the Social Security Program. This program is in- tended to provide you with retirement benefit payments and medical coverage once you reach retirement age.
Upon separation from employment, you may be entitled to state and federal unemployment insurance benefits. Information about unemployment insurance can be obtained from the Operations Manager.
You can find more information here: https://njsuccess.dol.state.nj.us
Most on-the-job injuries are covered by our Workers’ Compensation insurance policy. This insurance is provided at no cost to you. If you are injured on the job, no matter how slightly, report the incident immediately to the Operations Manager. Consistent with applicable state law, failure to report an injury within a reasonable period of time could jeopardize your claim. We ask for your assistance in alerting the partners to any condition which could lead or contribute to an employee accident. Additionally, the company will attempt to provide a reasonable accommodation which is medically necessary, feasible and does not impose an undue hardship on the company as prescribed by applicable federal, state or local law.
If You Must Leave Us
Should you decide to leave your employment with us, we ask you provide your supervisor with at least two weeks’ advance notice. Your thoughtfulness is appreciated and will be noted favorably should you ever ask to use us as a reference or wish to reapply for employment with the company.
All company property, including this Employee Handbook, must be returned upon termination. You should notify the company if your address changes during the calendar year in which termination occurs so your tax information will be sent to the proper address.